Header Ads

Breaking News
recent

How to report bugs and feedback for the iOS 11 public beta

Help Apple make iOS 11 better by reporting your bugs and feedback.

No amount of planning or internal quality assurance in the world can equal the kind of road test that happens when millions of customers hitting your software. That's why companies large and small have betas — so that real people can help find real problems before the software officially debuts. Apple's doing just that with the iOS 11 public beta — and they're including a special Feedback app to make reporting problems easier than ever.

How to submit your iOS 11 bugs or feedback to Apple

Developers submit problems to Apple through the online bug reporter — commonly referred to inside the company as "radar". For the public beta, however, you don't need a website — there's an app for that.

  1. Launch the Feedback app from the Home screen of your iPhone, iPod touch, or iPad.
  2. Tap Accept to agree to the Usage Notice.
  3. Enter your Apple ID email address and password.
  4. Tap the Compose button at the top right (or the New Feedback button at the bottom of the list.)
  5. Fill in a descriptive title, and then keep going through the form, filling out each section in turn.
  6. Tap Submit to send your report to Apple.

You can provide feedback for any aspect of iOS or the built-in apps, and on anything from crashes to cosmetics, to "enhancement" requests for additional features you'd like to see.

Note on privacy

Feedback attaches the logs Apple engineers will need to troubleshoot your issues and fix the bugs you find. Those logs, however, may contain information including your name, location, calendar information, email messages, and more. The exact information will vary depending on what issue you're reporting.

Before submitting your feedback, you can easily review and delete any logs you don't want to include. You can also change your mind and cancel your feedback.

I recommend paying attention to what's attached, and deciding based on your comfort level and on a case-by-case basis

The power of feedback

There are a few things to keep in mind about feedback:

  • Report bugs early. Right now Apple engineers have time to fix a wide range of bugs. As it gets closer to release, they'll only have time to fix the major ones, and eventually only the showstoppers.
  • Report any bug you find. Even if you think a bug is so obvious it must have already been reported, the more people who report the same bug, the better. First, it "up-votes" the bug so Apple knows it affects a lot of people. Second, you never know if your report will have the crucial information an Apple engineer needs to fix it.


from iMore - The #1 iPhone, iPad, and iPod touch blog http://ift.tt/2srdHdD
via IFTTT

No comments:

Powered by Blogger.